Privacy policy

This policy explains what SECURE Windows & Doors (VK Metals, Manjeri – Kizhisseri Road, Cheruparamba, Kuzhimanna, Kerala 673641) does with the information you give us on this website. We collect as little as we can and use it only to answer your enquiry.

What we collect

• What you type into an enquiry form: your name, mobile number, and — if you choose to give them — your email address, district, what you need, your construction stage, the approximate number of doors and windows, a convenient time to call, and your message.
• How you found us: the page you first landed on, the website that referred you, and any campaign tags in the link you followed (for example from an advert). This is stored in your own browser and sent to us only together with an enquiry, so we can tell which of our adverts work.
• Contact button taps: when you tap Call, WhatsApp or Get a quote we count the tap (which button and which page). This count contains no personal information.

How we use it

Only to contact you about your enquiry — to discuss designs and sizes, give you a quote and arrange delivery and fitting — and to keep a record of enquiries and orders. We do not sell your information, and we do not use it for unrelated marketing.

Who can see it

Your enquiry is stored securely on our website’s server and sent by email to our sales team. Only our staff and the people who maintain this website can see it. If you contact us on WhatsApp, WhatsApp’s own privacy policy also applies to that conversation.

Cookies

This website does not use advertising or tracking cookies. It uses your browser’s local storage only to remember how you first found us, as described above. You can clear it at any time in your browser settings.

How long we keep it

We keep enquiries for as long as we need them to deal with your request and for our business records, and we delete them when they are no longer needed or when you ask us to.

Your rights

You can ask us to show you, correct or delete the information we hold about you, or withdraw your consent to be contacted, at any time. Email securesteels@gmail.com or call 82810 45850. We will respond without undue delay.